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Please reach us at info@vainbeautyatelier.com if you cannot find the answer to your question.
No. Your credit/debit card is only being charge a one time fee for a non refundable retainer to secure your appointment.
Yes, when using a giftcard as the method of payment, the retainer fee is required at the time of booking. You can opt to use to the retainer as gratuity or be refunded at the time of service. The retainer requirement is implemented as a method to safeguard the business from cancellations and “no show” appointments.this item. Please note: giftcards/packages are not refundable , however; they are transferrable.
Appointments must be cancelled 72 hrs prior to the date and time of your appointment. Upon cancelling 72 hrs prior , the retainer paid at the time of booking will be transferred to your rescheduled appointment. If the appointment is a “no show” and or not cancelled prior to the 72 hr window the retainer is not transferrable and therefore forfeited. Emergencies do arise and are understood please contact Dani directly to discuss accomodations. Accomodations are made on a case by case basis.
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